Policies & Legal

1 May 2026 ABN: 45 501 930 411

This Disclaimer explains the limits of information and liability relating to all content, products, consultations, and services offered by Solenne Skincare. By using this website or purchasing from Solenne Skincare, you acknowledge and agree to the following.

All information on this site — including blog posts, educational content, digital downloads, and product descriptions — is provided for general information and self-care education only. It is not medical advice and must not replace consultation with a qualified health professional. Solenne Skincare content reflects Traditional Chinese Medicine principles combined with general skincare knowledge, not Western medical diagnosis.

Solenne Skincare formulations are registered and classified as cosmetic products under AICIS (Australian Industrial Chemicals Introduction Scheme). They are intended for external use only. No Solenne Skincare product is registered with the TGA, nor are any therapeutic or curative claims made or implied. Our products are not designed to diagnose, treat, cure, or prevent any disease or medical condition.

Although formulated with natural herbal ingredients, skin responses vary. We strongly recommend conducting a patch test before first use. Discontinue immediately if irritation occurs and seek medical advice if symptoms persist. Keep products away from eyes and out of reach of children. Always store products in a cool, dry place away from direct sunlight.

Consultations offered through Solenne Skincare are provided by Shannon Smith, an AHPRA-registered Chinese Medicine Practitioner. These sessions are educational and supportive; they do not constitute medical, psychological, or emergency care. In case of severe symptoms or emergencies, contact 000 or your local emergency department.

Results vary according to individual constitution, lifestyle, and compliance with recommendations. Solenne Skincare makes no guarantee regarding specific results, outcomes, or timeframes. Clients are responsible for applying guidance safely and informing their healthcare provider of any existing medical conditions or concurrent treatments.

Any references to external sources, studies, or suppliers are provided for transparency only. Solenne Skincare is not responsible for the accuracy, currency, or reliability of third-party content and does not endorse products or services beyond our own brand.

To the maximum extent permitted by law: • Solenne Skincare and its partners, employees, and contractors shall not be liable for any loss, injury, damage, or adverse reaction resulting from use or misuse of any product, consultation, or information provided • Liability, if established under the Australian Consumer Law, shall be limited to replacement, repair, or refund of the product or service in question

All claims made on this website adhere to the AHPRA Guidelines for Advertising Regulated Health Services. Solenne Skincare avoids use of testimonials, guarantees, or unsubstantiated benefit statements. Any reference to traditional indications or historical use is clearly identified as such and not as a medical claim.

All downloadable resources, e-books, ritual guides, or online materials are provided for personal use only. They remain the intellectual property of Solenne Skincare and may not be copied, resold, or redistributed without written consent.

Our products comply with Australian standards. Customers outside Australia are responsible for ensuring the legality of importation and for any local taxes or customs restrictions.

By accessing this website, purchasing from Solenne Skincare, or booking a consultation, you confirm you have read, understood, and agreed to this Disclaimer in full.

For questions regarding this Disclaimer: Email: solenneherbalskincare@gmail.com